Automotive Service Advisor
Automotive Service Advisor — Planet Kia Charlotte
$70,000–$100,000 Annual Earnings | Five-Day Workweek | Sundays Always Off
You know how to earn a customer’s trust, explain recommended repairs, and keep a busy service day moving. You deserve a workplace that supports those skills and rewards your results.
Planet Kia Charlotte is hiring a Service Advisor. Experienced automotive service advisors receive priority consideration. We also welcome candidates with an exceptional customer service track record, strong sales skills, and automotive experience outside the service department.
What You Can Expect
- $70,000–$100,000 in annual earnings, based on current advisor earnings. Individual results vary.
- A five-day workweek, a clear Saturday rotation, and Sundays always off.
- A clear pay plan and fair distribution of repair orders, giving you a fair opportunity to earn.
- Management support with customer concerns, daily challenges, and your professional development.
- Paid training, with opportunities to grow into greater responsibility, leadership roles, and higher earnings.
- Medical, dental, and vision benefits; paid time off; and 401(k) matching.
What Makes You a Strong Fit
You take ownership of the customer experience from the first greeting through delivery. You communicate clearly, follow through on your promises, and stay organized when the department gets busy.
You can demonstrate:
- A strong record of customer service and relationship building.
- The ability to explain legitimate maintenance and repair recommendations confidently and earn customer approval.
- Consistent follow-up, accurate documentation, and attention to detail.
- A team approach when working with technicians, parts, and management.
- A desire to improve your skills, grow your earnings, and contribute to the department’s success.
Prior automotive service advisor experience is strongly preferred. If your background is in another automotive role—or you bring an outstanding customer service and sales record—we would like to hear from you.
Your Role
Greet customers, document their concerns accurately, prepare and explain estimates, obtain approvals, coordinate with technicians and parts, and keep customers informed throughout the repair process. Help customers understand their vehicle’s needs and build relationships that bring them back.
Schedule
Five days per week with a clear Saturday rotation. Our service department operates Monday–Saturday, 8 a.m.–6 p.m. Sundays are always closed.
Apply Today
Apply directly to James at james@planetkianc.com.
Send your résumé and a brief introduction highlighting your relevant experience and accomplishments.
Planet Kia Charlotte — Build Your Career. Improve Lives.
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.